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Amazon is hiring an email support associate.
Amazon is a multinational technology company specializing in eCommerce, cloud computing, digital streaming, and artificial intelligence. Founded by Jeff Bezos, Amazon is currently hiring for the position of Email Support Associate, also known as Seller Partner Support (SPS) Associate. Below, you will find detailed information about the job role and responsibilities, age limit, educational qualifications, job location, salary (CTC), number of openings, and other relevant details regarding this hiring opportunity.
Job Role: Email Support Associate (SPS Associate)
Job Location: Aspirants will be working from home as it has a virtual or remote work style.
Job Type: It’s a full-time job. Candidates will be working for a fixed/permanent tenure or period.
Role & Responsibilities: The job role and responsibilities for an email support associate at Amazon (Work From Home) are mentioned below
- Act as a primary interface between Amazon and our business partners
- Responsible for providing timely and accurate operational support to merchants selling on the Amazon platform
- Address chronic system issues, provide process improvements, and develop internal documentation
- Take calls and emails, and support seller partners through chats as well
- Contribute to a team environment, all while adhering to service-level agreements for phone and/or email cases.
Skills Required: The right skills are very crucial for success in any role. The essential skills that are required for this post are mentioned below.
- Fluent in speaking English
- Good communication skills
- Should be comfortable speaking in Hindi as well
- Proficient in English language
- Flexible to work in shifts.
Qualification: The educational qualification details required for this position are detailed below.
- Email Support Associate: {a bachelor’s degree in any stream}.
Minimum Age: Candidates must be at least 18 years old. Applicants under this age will not be considered for this role. Please note that there is no specified upper age limit mentioned for this role.
Salary/CTC: For the email support associate job, the approximate CTC/salary of an aspirant will be 3–4 LPA, which will be around Rs 25,000–33,300 per month. (Note: Salaries mentioned are based on data from Glassdoor, Ambition Box, etc. and may vary. The figures provided here are not fixed and are subject to fluctuations. Job seekers are advised to consider this variability while exploring opportunities.
Selection Process/Criteria: The selection process begins with candidates completing an online application form. Upon successful submission, candidates will receive a confirmation email. Shortlisted applicants, evaluated based on their age, CV, qualifications, and portfolio, will be invited via email to participate in an online assessment test. Those who pass the assessment will be notified through their registered mobile number or email for a virtual interview. Successful completion of both the assessment test and the virtual interview will lead to selection for the specific job role. Please note that this entire process may take up to a month to complete.
How to Fill Out the Out the Form: Applicants who are interested in the role of Email Support Associate in the Amazon Work From Home job should apply online using the link provided below.
Submit your Application Online Here
Candidates must apply online for this opportunity. After submitting the application form, candidates should await communication from HR. The official HR team will notify you via your registered email address if you have been shortlisted
Fee/Charge: If any recruiter or HR representative asks you to pay a fee or any amount of money in exchange for a job, do not proceed with the payment. Legitimate private sector jobs do not require any fees or charges.
Deadline for Form Submission: The approximate deadline for applying to the Amazon Work From Home position for this role is August 18, 2024, based on their release date. In the private sector, specific closing dates are not always provided by companies. Generally, job postings remain open for about a month; however, in some cases, they may close within hours due to a high volume of applications.
Conclusion: We have provided all the essential details regarding the Amazon Work From Home position for an Email Support Associate. If you meet the qualifications and are interested in this opportunity, we encourage you to apply before the deadline. This role offers the flexibility of remote work while being part of a reputable company. Stay proactive, and best of luck with your application.
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